Signbox signs and signage

Terms & Conditions

Terms and Conditions of Sale of Products by Signbox Limited.

Registered in England No. 1938493


These are the terms and conditions governing all transactions on this website by you and do not affect the statutory rights of those dealing as consumers. By placing an order for Products shown on the website (the Products), you agree to be bound by these terms and conditions and you warrant that you are legally capable of entering into binding contracts.

Any order placed by you shall constitute an offer to Signbox to purchase Products. Signbox acceptance of your offer shall be confirmed by e-mail from Signbox (the Order Confirmation) whereupon the contract between you and Signbox shall be formed.

This Agreement shall be governed by the laws of England, and the parties submit to the exclusive jurisdiction of the English courts, save that Signbox shall be entitled to bring proceedings against you in any other court which has jurisdiction.

No variation to this Agreement shall be binding unless agreed in writing between you and Signbox authorised representatives.

Please note that in some cases, Signbox is offering goods for sale on the website as an agent for a third party seller, in which case the legal contract governing the transaction will be between you and that third party seller who will advise you directly of the terms and conditions applying to the transaction prior to acceptance of any order placed by you which should be carefully reviewed by you.

Please note that the website is solely intended for use by residents of the United Kingdom and Signbox is not able to accept orders from individuals outside the United Kingdom.

Accuracy of Information

Signbox tries very hard to ensure the accuracy of information shown on the website but occasionally errors can occur. If Signbox discovers an error in price or description of a Product you have ordered, Signbox will contact you to confirm whether you wish to continue your order, cancel it or amend it.

Price and payment

The overall price payable by you for the Products shall include VAT and delivery charges which will be clearly set out in your shopping basket before you submit your order.

Signbox reserves the right to vary prices shown on the website without notice to you at any time before (but not after) you place an order.

If your payment details fail for any reason Signbox may invite you to pay by another method and unless otherwise agreed, all purchases must be paid for in full when an order is made by you and unless otherwise agreed, orders will only be processed by Signbox once payment has been received in full.

The prices shown on this website are for UK customers only and include UK VAT at the current rate. The delivery charges advertised apply to UK customers only. 

Payment for all products must be by major credit card and we accept payment with Visa and Mastercard. We will charge your credit card upon acceptance of your order.

The Inland Revenue have accepted that Signbox are not deemed to be associated with the building industry and therefore are not within the province of the construction industry tax deduction scheme, as detailed in Appendix B of publication IR14/15 (CIS). There is therefore no restriction on Signbox being paid in full without deduction of tax.


Delivery shall take place by the delivery date specified in the Order Confirmation or if no delivery date is specified, within 30 days of the date of the Order Confirmation (the Delivery Date).

Failure to deliver by the Delivery Date shall not constitute a breach of this Agreement and you shall not be entitled to rescind or repudiate the Agreement, in whole or in part, or claim damage for that failure.

Loss or damage in transit

Risk of damage to or loss of the Products shall pass to you at the time of delivery or, if you fail to take delivery of the Products at that time, the time when Signbox has tendered delivery of the Products.

Signbox will not entertain a claim from you in respect of loss or damage to the Products in transit unless:

(a) in the case of non-delivery, you give written notice to Signbox within 21 days of the Delivery Date;

(b) in the case of damage in transit, you give written notice within 5 days of actual delivery;

(c) in the case of goods transported by an independent freight carrier, you comply in all respects with the freight carrier's conditions of carriage for notifying claims for loss or damage in transit as notified to you by them; and

(d) Signbox has been given all reasonable opportunity to inspect the damaged Products.

Signbox reserves the right to make good any damage or defects notified to it by repair or replacement at its sole discretion, providing any defects are limited to faulty materials or workmanship and not a result of, wilful damage, negligence, incorrect storage or fixing, improper use, nor by fair wear and tear.


You shall be deemed to have accepted the Products and it shall be conclusively agreed that the Products are in accordance with the Agreement unless, within 10 days of receipt of the Products and prior to their use or resale, you give written notice to Signbox specifying any alleged defect in quality or in any other respect in which the Products are alleged not to be in accordance with this Agreement.

Limitations of liability

Signbox will make every reasonable effort to ensure that all Products comply with the specification set out on the website at the time of delivery, but it is in all cases for you to ensure that the Products are fit and suitable for the purpose for which they are required.

If any Products prove to be defective, the liability of Signbox shall for all purposes be limited to the cost of making good the defects or, at Signbox's discretion, replacement of the Products. Signbox will only consider crediting in part or in full in cases where it has been given a proper opportunity to make good any defects or to replace the Products and only where liability has been accepted by Signbox expressly in writing.

Signbox reserves the right to make any changes in the specifications of the Products which are required to conform with any applicable statutory or EC requirements or which do not materially affect their quality or performance.

Signbox shall not be liable for:

(a) Any defect in the Products arising from fair wear and tear, wilful damage, use by unauthorised or inexperienced personnel, negligence, failure to follow Signbox's instructions (whether oral or in writing), misuse or alteration or repair of the Products without Signbox's approval; or

(b) Any loss, damage, cost, expenses or other claims for compensation arising out of any breach by you of your obligations under this Agreement.

Subject as expressly provided in this Agreement, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

Signbox shall not be liable to you by reason of any negligence or any other tortuous action or any representation (unless fraudulent), or any implied warranty, condition or other term or under the expressed terms of this Agreement for:

(a) Any loss of anticipated revenue; or

(b) Loss of profits; or

(c) Loss of business opportunity; or

(d) Loss of goodwill; or

(e) Damage to reputation; or

(f) Any indirect, special or consequential loss or damage, costs, expenses or other such claims for compensation whatsoever; (whether causes by the negligence of Signbox, its employees or agents or otherwise) which arises out of or in connection with this Agreement.

The entire liability of Signbox in respect of any and all claims made against it by you under or in connection with this Agreement shall not exceed the total price payable under this Agreement.

Notwithstanding anything to the contrary in this Agreement, Signbox's liability to you:

(a) For death or personal injury caused by the negligence of Signbox, it's employees, agents or sub-contractors; or

(b) For fraud (including but not limited to fraudulent misrepresentation)is not limited (but nothing in this clause confers any right or remedy upon you to which you would not otherwise be entitled).

Where any Product bought by you through this website is from a third party seller, the third party seller's individual liability will be set out in the third party seller's terms and conditions notified to you.


Either party may terminate this Agreement at any time on 30 days prior written notice to the other.

Either party may terminate this Agreement at any time if the other party commits a material breach of this Agreement, and where capable of remedy, fails to remedy that breach within 30 days of a written notice specifying that breach and requiring its remedy.

Signbox may terminate this Agreement immediately if:

(a) You make any voluntary arrangement with your creditors or become subject to an administration order or (being an individual or firm) becomes bankrupt or (being a company) go into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or

(b) An encumbrancer takes possession, or a receiver is appointed, over any of your property or assets; or 

(c) You cease, or threaten to cease to carry on business; or

(d) Signbox reasonably apprehends that any of the events mentioned above is about to occur in relation to you and notifies you accordingly.


No order which has been accepted by Signbox may be cancelled by you except with the agreement in writing of Signbox and on terms that you shall indemnify Signbox in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by Signbox as a result of that cancellation.

Intellectual Property

Signbox owns the copyright, trademark and all other intellectual property rights in all material and content on this website which you may use, download, copy, publish, transmit or otherwise make available by any other means for your personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without our prior written consent and you may not restrict or inhibit the use or enjoyment of this website by any other person.

Data Protection

Any personal information collected by Signbox for your use of the website will be used strictly in accordance with the provisions of the Data Protection Act 1988 and any other applicable laws.

We would like to be able to send you details of promotions and special offers either by post or e-mail and if you are happy to receive these, please tick the box on the order page. Should you decide that you do not want to receive information from us in the future, you can unsubscribe at any time.


If any provision of this Agreement shall be found by any court of administrative body of competent jurisdiction to be invalid or unenforceable, the invalidity or unenforceability of that provision shall not effect the other provisions of this Agreement and all provisions not affected by that invalidity or unenforceability shall remain in full force and effect.

This Agreement constitutes the entire agreement and understanding between the parties with respect to its subject matter and the terms of this Agreement shall supersede any previous agreements.

For the avoidance of doubt, nothing in this Agreement is intended to confer on any third party any benefit or the right to enforce any term of this Agreement.

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